ASAPP
ASAPP builds GenerativeAgent, an AI agent that resolves customer service issues for contact centers, alongside human-in-the-loop tools.
About
ASAPP delivers an AI-native customer experience platform for enterprise contact centers. Its core offering, ASAPP CXP, pairs the GenerativeAgent system, which understands, reasons and acts on customer issues, with a human-in-the-loop workflow, voice capabilities, integrations and agent observability. Named customers include JetBlue, American Airlines, Dish and Ernst & Young, across healthcare, financial services, insurance, retail, telecom and travel. The company page says ASAPP was founded in June 2015 by Gustavo Sapoznik, and its privacy policy gives a New York City address.
- Organization type
- ai company
- Headquarters region
- New York
- Founded
- 2015
- Listings in the graph
- 0
- Last updated
- 6 October 2026
- Published
- 6 October 2026
Data sources & provenance
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- Data quality
- Data quality: Editorially Reviewed
- Primary source
- asapp.com
- Sources cited
- 2
- Last reviewed
- 6 October 2026
- Last updated
- 6 October 2026
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12 October 2026 · New York
AI Engineer New York 2026
AI Engineer New York connects software teams with technology leaders across banking, insurance, investments and fintech. Its program combin…
2 December 2026 · New York
ODSC AI NYC: AI for Work Summit 2026
The AI for Work Summit focuses on operational adoption rather than experiments alone. It brings together leaders and practitioners to discu…
9 December 2026 · New York
The AI Summit New York 2026
The AI Summit New York welcomes business and technology teams navigating the shift from early AI trials to organizational deployment. The p…
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