Forethought
Forethought makes AI agents for customer support, including Solve, Triage and QA agents, and now operates as part of Zendesk.
About
Forethought sells AI agents that automate customer support work. Its lineup includes the Discover Agent for finding knowledge gaps, Solve Agent for resolving issues across chat, email, voice and Slack, Triage Agent for ticket classification and routing, QA Agent for reviewing human-handled tickets, and an agentic copilot for support staff. Customers named on the site include Grammarly, Upwork, Thumbtack, Acorns and UPS. The homepage states Forethought is now part of Zendesk, while the privacy policy names Forethought Technologies, Inc. in San Francisco.
- Organization type
- ai company
- Headquarters region
- San Francisco
- Founded
- Not stated
- Listings in the graph
- 0
- Last updated
- 6 October 2026
- Published
- 6 October 2026
Data sources & provenance
Where this information came from, how it was checked and when it was last looked at. “Last updated” records a change to the record — it does not mean the record was verified.
- Data quality
- Data quality: Editorially Reviewed
- Primary source
- forethought.ai
- Sources cited
- 2
- Last reviewed
- 6 October 2026
- Last updated
- 6 October 2026
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Events in this region
5 November 2026 · San Francisco
Voice Agents Forum 2026
Voice Agents Forum centers on conversational systems that can listen, respond and take action. Its technical emphasis is on deployment choi…
10 November 2026 · San Francisco
AI Engineer Code Summit 2026
AI Engineer Code Summit focuses on how software organizations can incorporate models and agents into the development lifecycle. It offers a…
19 April 2027 · San Francisco
Confidential Computing Summit 2027
Confidential Computing Summit examines the intersection of privacy-preserving infrastructure, cryptographic techniques and enterprise artif…
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