Infinitus builds AI agents that handle healthcare calls and coordination such as prior authorizations, benefits checks and patient support for pharma, payers and providers.
Infinitus describes its product as a coordination layer for healthcare, using AI agents to communicate between patients, providers, payers and manufacturers. Use cases listed on its site include copay assistance, billing inquiries, prior authorizations, enrollment coordination and medication adherence follow-ups across multiple channels. The platform comprises AI agents, Lens for analytics and monitoring, Copilots for assistive tools, and Studio for configuration. The company says it serves pharmaceutical manufacturers, health plans and provider networks, and reports more than 350 million automated healthcare interactions. Its founders are Ankit Jain and Shyam Rajagopalan.
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