Parloa
Parloa is an AI agent management platform for building, testing and scaling voice and chat agents in enterprise customer service.
About
Parloa provides a platform for enterprises to build, test and scale conversational AI agents across voice and chat. Its modules include Agent Builder, a low-code interface, Performance Lab for testing and optimization, Parloa Lens for analytics, and conversation infrastructure for multichannel deployment, plus security and governance features. Customers shown on the site include Booking.com, Zalando, SAP, HealthEquity and Swiss Life Germany, alongside case studies from insurers and automotive firms. The site publishes an imprint and a Trust Center; the legal entity and headquarters were not confirmed from the pages read.
- Organization type
- ai company
- Headquarters region
- Berlin
- Founded
- Not stated
- Listings in the graph
- 0
- Last updated
- 6 October 2026
- Published
- 6 October 2026
Data sources & provenance
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- Data quality
- Data quality: Editorially Reviewed
- Primary source
- parloa.com
- Sources cited
- 2
- Last reviewed
- 6 October 2026
- Last updated
- 6 October 2026
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