product
Data quality: Editorially ReviewedLanguage (LLM / NLP)
Process automation
API / SDK
Sales Intelligence
Customer Experience
Lead generation & prospecting
Functional application
Sales coaching & conversation intelligence
SaaS (vendor-hosted)
AI Agents & Automation
Cross-industry / Horizontal
Agentic / autonomous
Enterprise / custom quote
Agentforce Sales
Customer Experience
Overview
Uses CRM data, reasoning, and approved actions to automate prospect interactions, seller assistance, and revenue workflows.
- Pricing model
- Enterprise / custom quote
- Deployment
- SaaS (vendor-hosted), API / SDK
- Regions served
- Global
- Categories
- Language (LLM / NLP), Process automation, API / SDK, Sales Intelligence, Customer Experience, Lead generation & prospecting, Functional application, Sales coaching & conversation intelligence, SaaS (vendor-hosted), AI Agents & Automation, Cross-industry / Horizontal, Agentic / autonomous, Enterprise / custom quote
- Last updated
- 3 October 2026
- Published
- 3 October 2026
Use cases
Lead generation & prospecting
Sales coaching & conversation intelligence
Process automation
Deployment options
SaaS (vendor-hosted)
API / SDK
Data sources & provenance
Where this information came from, how it was checked and when it was last looked at. “Last updated” records a change to the record — it does not mean the record was verified.
- Data quality
- Data quality: Editorially Reviewed
- Primary source
- salesforce.com
- Sources cited
- 1
- Last reviewed
- 28 September 2026
- Last updated
- 3 October 2026
Spotted something out of date?
Anyone can suggest a correction — you don't need an account. An editor checks every suggestion against the sources before the record changes.