KnowBe4 Security Awareness Training
Customer Experience
Overview
KnowBe4 is a security awareness and compliance training platform that uses AI to provide personalized security training, simulated phishing exercises, and social engineering simulations. It helps organizations educate employees about cybersecurity threats through interactive training modules, automated phishing campaigns, and risk assessment. The platform uses AI to tailor training content based on individual user risk profiles, behavior, and role, and provides analytics to measure training effectiveness and track security culture improvement over time.
- Pricing model
- Freemium
- Deployment
- SaaS (vendor-hosted)
- Regions served
- Global
- Categories
- Language (LLM / NLP), Subscription, Software & technology, Compliance monitoring, Customer Experience, Predictive / classical ML, Freemium, Cybersecurity, Functional application, SaaS (vendor-hosted), Enterprise / custom quote
- Last updated
- 2 October 2026
- Published
- 2 October 2026
Use cases
Deployment options
Data sources & provenance
Where this information came from, how it was checked and when it was last looked at. “Last updated” records a change to the record — it does not mean the record was verified.
- Data quality
- Data quality: Editorially Reviewed
- Primary source
- knowbe4.com
- Sources cited
- 2
- Last reviewed
- 27 September 2026
- Last updated
- 2 October 2026
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