Salesforce Agentforce
AI Agents & Automation
Overview
Salesforce Agentforce (formerly Einstein) is an AI agent platform that builds autonomous agents on Salesforce Customer 360 data for sales, service, marketing, and operations workflows. It provides native AI and autonomous agents on Salesforce data, including lead scoring, forecasting, opportunity insights, quote-based pricing, and customer service automation. Agentforce enables organizations to deploy AI agents that work within the Salesforce ecosystem to handle customer interactions and business processes.
- Pricing model
- Subscription
- Deployment
- SaaS (vendor-hosted), Office / productivity add-in
- Regions served
- Global
- Categories
- Language (LLM / NLP), Process automation, Assistant / agent product, Subscription, Software & technology, Customer & revenue, Office / productivity add-in, SaaS (vendor-hosted), AI Agents & Automation, Agentic / autonomous, Customer support automation, Enterprise / custom quote
- Last updated
- 2 October 2026
- Published
- 2 October 2026
Use cases
Deployment options
Data sources & provenance
Where this information came from, how it was checked and when it was last looked at. “Last updated” records a change to the record — it does not mean the record was verified.
- Data quality
- Data quality: Editorially Reviewed
- Primary source
- arahi.ai
- Sources cited
- 2
- Last reviewed
- 28 September 2026
- Last updated
- 2 October 2026
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