ServiceNow Security Operations
Customer Experience
Overview
ServiceNow Security Operations is a security operations platform that uses AI to unify vulnerability response, threat intelligence management, security incident response, and risk management. It provides automated workflows for security operations, integrating with existing security tools to coordinate response actions, track remediation progress, and maintain audit trails. The platform uses AI to prioritize vulnerabilities and incidents based on business impact, automate response workflows, and provide real-time visibility into security posture.
- Pricing model
- Subscription
- Deployment
- SaaS (vendor-hosted)
- Regions served
- Global
- Categories
- Language (LLM / NLP), Subscription, Software & technology, Infrastructure, network & endpoint security, Compliance monitoring, Customer Experience, Predictive / classical ML, Vulnerability management, Functional application, SaaS (vendor-hosted), Agentic / autonomous, Enterprise / custom quote
- Last updated
- 2 October 2026
- Published
- 2 October 2026
Use cases
Deployment options
Data sources & provenance
Where this information came from, how it was checked and when it was last looked at. “Last updated” records a change to the record — it does not mean the record was verified.
- Data quality
- Data quality: Editorially Reviewed
- Primary source
- servicenow.com
- Sources cited
- 2
- Last reviewed
- 27 September 2026
- Last updated
- 2 October 2026
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